Privacy Policy

At Excel With Vidu, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and book courses through our platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and payment information.
Course Bookings: We collect information related to your course bookings, such as the courses you choose, payment status, and any special requests or preferences.

Non-Personal Information

Usage Data: We may collect non-personally identifiable information about how you interact with our website, such as IP addresses, browser types, and pages visited, through the use of cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To process your course bookings and payments.
To communicate with you about your bookings, updates, and promotions.
To improve the functionality and user experience of our platform.
To comply with legal obligations and protect our legal rights.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your preferences and provide personalized content. You can adjust your browser settings to manage or disable cookies, but please note that some features of the website may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your personal information with trusted third-party service providers who help us process payments, provide customer support, or analyze data.
Legal Requirements: We may disclose your information if required to do so by law or to protect our rights, comply with a legal process, or respond to government requests.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal data, including:

Access: You may request to view or update the personal information we have about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal data, subject to legal requirements and our retention policy.
Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions included in the email or by contacting us directly.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. Please check this page periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Phone: 071 121 9675 / 076 421 9675

Email: hello@excelwithvidu.com